- Category 1 is the least severe on the IICRC scale, and includes water damage such as broken pipes and water supply lines, sinks and bathtubs which have overflowed, and various appliance issues. The main reason this type of damage is considered less severe is that it involves “clean water,” i.e. water that is sewage and toxin-free. Typically, most items damaged in category 1 incidents can be dried easily without and potential side effects for the property owner later on.

- Category 2 water damage involves “grey water.” This includes water from appliances like toilets, washing machines, and sump pump backups. While consuming or coming into contact with grey water may or may. Not be harmful to humans, it is important to remove any affected items and disinfect completely if your home has been struck by category 2 water damage, as the waste and chemicals in grey water may prove harmful down the line.

- Category 3 water damage, aka “black water” damage, is the most extreme kind of water damage and requires swift action to mitigate serious health risks. Black water includes sewage, rising flood waters, seawater, as well as river and ground water. When category 3 water damage occurs, many items and materials will need to be removed from your property, and after drying has occurred your home will need to undergo significant disinfecting.

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Did you know that water damage accounts for nearly 20% of all homeowners’ insurance claims?

Water damage keeps you away from other duties. Let us make that our problem!